US-Manager
Back to search results US-Manager Houston Metro Area, Texas, United States Apple Retail Submit Resume Summary Posted: Sep 02, 2025 Weekly Hours: 40 Role Number: 200618697-1601 Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals. Description Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. Minimum Qualifications You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be proficient in written and spoken English (sign language supported). Have experience leading others in retail, sales, or a related field. Preferred Qualifications You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Houston Metro Area
ASIC Digital Design Engineer Lead
Back to search results ASIC Digital Design Engineer Lead Austin, Texas, United States Hardware Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200628494-0157 Are you a leader? Do you want to utilize your engineering background to make big things happen? Can you influence, connect, get results and communicate effectively? Can you deliver on a predictable and dynamic schedule? We have an extraordinary opportunity for senior level engineers to drive and lead technical engagements between Apple and silicon suppliers working on groundbreaking technologies! The Custom Silicon Management Group provides critical custom silicon for all mobile products including iPhone, iPad, and AppleTV. Apple is looking for remarkable applicants for our Display Digital Design lead role to work with multi-functional teams and external vendors to define, develop and productize the next generation of devices. Description Imagine yourself at the center of our hardware development effort where you will collaborate with all subject areas, playing a strategic role of getting functional products to millions of customers quickly. You will have the opportunity to integrate and come-up with new insights, as well as work with vendors to promote efficiency in the Silicon community. We value your technical understanding of digital design principles. Here are the main responsibilities of this role: - Assist in architecture, implementation, verification, emulation and validation of custom silicon. - Trade off specific issues against system limitations. - Help improve engineering requirement specification documents for custom silicon. - Work with internal teams to assure that documents meets needs. - Work with external vendors in developing micro-architecture, verification and emulation of custom silicon. - Drive vendor’s methodology to meet Apple standards. - Target to achieve bug free first silicon to meet ambitious product schedules. Minimum Qualifications BS degree Digital design engineering experience Preferred Qualifications 10+ Years of relevant industry experience. Hands-on experience with FPGA emulation, silicon bring-up, characterization and debug. Experience with mixed signal design. Experience with display interconnect standards such as MIPI, DP, HDMI. Experience with display pipeline elements and/or TCON development. Good verbal and written communication skills. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Austin
Data Platforms Engineer - Manufacturing Systems and Infrastructure
Back to search results Data Platforms Engineer - Manufacturing Systems and Infrastructure Cupertino, California, United States Operations and Supply Chain Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200611102-0836 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Manufacturing Systems and Infrastructure (MSI) team is responsible for capturing, consolidating and tracking all manufacturing data for Apple’s products and modules worldwide. We are a multi-functional team, tackling challenging software engineering problems across a broad range of Apple manufacturing services. You'll be leading innovation by exploring, investigating, recommending, benchmarking and implementing full stack technologies for the platform. This data is used throughout the company and the product's lifecycle: from the very beginning, to validate that units being built are fully tested and of high quality before leaving the factory, all of the way through to warranty support for customers. Apple’s MSI team is seeking a Software Engineer with a strong passion for building innovative platform solutions, specializing in GenAI data frameworks, and a deep appreciation for delivering exceptional user experiences. Description In this role, you will be responsible for defining and developing scalable, cloud-native data platform solutions and frameworks, with a focus on managing both structured and unstructured data to enable generative AI–powered applications within Apple Product Operations. You will be responsible for architecting, developing, and maintaining large-scale systems, pipelines, storage solutions, and data quality services. You will collaborate with diverse cross-functional partners, including business teams from product operations, HW engineering, machine learning engineers, data scientists, application developers and product managers. You will have the opportunity to learn and work on the latest technologies, lead POCs to demonstrate new ideas and influence the future direction of our technology stack and solutions development Minimum Qualifications 8+ years of experience in developing large-scale distributed computing systems, including work on Generative AI initiatives, with 2+ years in a technical leadership or management role is a plus. BS or MS degree in Computer Science, Mechanical Engineering, or related field. Preferred Qualifications Strong software development, problem-solving, and debugging skills, with proficiency in one or more of the following languages: Python, Java, Scala, or Go Deep expertise in Big Data technologies such as Apache Spark, Kafka, Hive, Iceberg, Trino, Airflow, or Flink Experience building cloud-native platforms using containerization technologies (Kubernetes, Docker, Helm) and hands-on knowledge of AWS, GCP, or Azure Proven ability to manage data at scale, including pipeline optimization, validations, and data quality measures Experience working with Generative AI models and implementing robust data strategies to support LLM-based applications Exposure to front-end/UI technologies is a plus Skilled at quickly analyzing and simplifying complex problems into clear, practical solutions Self-directed, motivated, and detail-oriented, with the ability to design effective solutions and perform thorough production issue analysis Ability to thrive in cross-functional teams on high-profile, critical projects Proactive in exploring alternate technologies and innovative approaches to problem-solving Strong people management capabilities and excellent collaboration skills across teams Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Cupertino
Product Designer / UX Designer - Health
Back to search results Product Designer / UX Designer - Health San Francisco Bay Area, California, United States Design Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200626115-3401 Our ever-evolving suite of Heath and Wellness products for iPhone and Watch are helping our users live more active, healthier lives. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. The Apple Health Special Projects team is seeking a UX / Product Designer to help shape the next generation of health and wellness experiences. You’ll collaborate with designers, engineers, clinicians, and researchers to create simple, intuitive, and human-centered products that empower users to live healthier, more active lives. This role blends craft and curiosity—ideal for a designer who loves solving complex problems with elegant, user-focused solutions. This is site-based role. Description As part of the Apple Health team, you’ll play a key role in designing new features and experiences across Apple’s Health ecosystem. From early concept explorations to high-fidelity execution, you’ll work closely with cross-functional partners to turn complex health concepts into clear, meaningful interactions. You’ll create sketches, wireframes, prototypes, and polished designs that bring clarity to the product experience, advocating for users at every stage. You’ll also participate in design critiques, collaborate with engineers to ensure fidelity through implementation, and contribute to the continual evolution of our design standards and systems. Key responsibilities include: • Design thoughtful, intuitive user experiences across iOS, watchOS, and related platforms. • Translate complex requirements and data into clear and engaging interfaces. • Create design artifacts—from early concepts and flows to production-ready assets. • Collaborate closely with engineers, clinicians, and data scientists to ensure quality and consistency from concept through launch. • Participate in regular design critiques, incorporating feedback to refine and strengthen your work. • Contribute to and extend existing design patterns while exploring new solutions for emerging needs. • Help maintain alignment with Apple’s design principles of simplicity, clarity, and care for detail. Minimum Qualifications 3–5 years of experience in UX or product design A portfolio demonstrating strong interaction and visual design across devices Proficiency in industry-standard tools (Sketch, Figma, Keynote, etc.) Strong communication and presentation skills Comfort working collaboratively in multi-functional teams Passion for creating intuitive, accessible, and delightful experiences Preferred Qualifications Fluency in Mandarin (simplified Chinese) - written and spoken, highly preferred Experience designing for health, wellness, or data-rich products Familiarity with emerging technologies (AI, ML, conversational interfaces, or spatial computing) Skills in prototyping, motion, or data visualization are a plus Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in San Francisco Bay Area
AIML - Machine Learning Engineer, Foundation Model Services
Back to search results AIML - Machine Learning Engineer, Foundation Model Services Santa Clara, California, United States Machine Learning and AI Santa Clara, California, United States Seattle, Washington, United States Work Locations (2) Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200605291-3760 Do you feel you think differently, you are eager to break status quo, are bold and ambitious, aren’t afraid to take risks and are passionate to build the best of class technology. If yes, what better place to be at and do this than Apple? At Apple, “we think different, we push the boundaries of computing and intelligence. We build products that bring smile to people’s face”. Foundation Model Infrastructure team, within Machine Learning Platform Technologies organization is the back-bone of Apple Intelligence. It builds frameworks, services and tools that power the largest Apple foundation models on servers. Our Infrastructure powers a wide gamut of services at Apple including Apple Search, Apple Music, AppleTV, AppStore, iMessages, Photos & Camera, Spotlight, Safari, Siri and upcoming ever exciting Apple products serving millions of queries every day with incredible low latencies, drawing every ounce of compute from our hardware. As part of this group, you will get a chance to bring Intelligence to billions of users across the world. You will have an opportunity to make a difference in life of people. You will have a chance to work on optimizing billions of parameter languge and vision and speech models using state of the art technologies and make it run at scale of Apple. Description Work along side Foundation Model Research team to optimize inference for cutting edge model architectures. Work closely with product teams to build Production grade solutions to launch models serving millions of customers in real time. Build tools to understand bottlenecks in Inference for different hardwares and use cases. Mentor and guide engineers in the organization. Minimum Qualifications 5+ years of experience leading and driving complex, ambiguous projects. Have experience with high throughput services particularly at supercomputing scale. Proficient with running applications on Cloud (AWS / Azure or equivalent) using Kubernetes, Docker etc. Familiar with GPU programming concepts using CUDA. Familiar with one of the popular ML Frameworks like Pytorch, Tensorflow. Preferred Qualifications Proficient in building and maintaining systems written in modern languages (eg: Golang, python) Familiar with fundamental Deep Learning architectures such as Transformers, Encoder/Decoder models. Familiarity with Nvidia TensorRT-LLM, vLLLM, DeepSpeed, Nvidia Triton Server etc. Experience writing custom CUDA kernels using CUDA or OpenAI Triton. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Santa Clara
AIML - Machine Learning Engineer, Foundation Model Services
Back to search results AIML - Machine Learning Engineer, Foundation Model Services Seattle, Washington, United States Machine Learning and AI Santa Clara, California, United States Seattle, Washington, United States Work Locations (2) Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200605291-3337 Do you feel you think differently, you are eager to break status quo, are bold and ambitious, aren’t afraid to take risks and are passionate to build the best of class technology. If yes, what better place to be at and do this than Apple? At Apple, “we think different, we push the boundaries of computing and intelligence. We build products that bring smile to people’s face”. Foundation Model Infrastructure team, within Machine Learning Platform Technologies organization is the back-bone of Apple Intelligence. It builds frameworks, services and tools that power the largest Apple foundation models on servers. Our Infrastructure powers a wide gamut of services at Apple including Apple Search, Apple Music, AppleTV, AppStore, iMessages, Photos & Camera, Spotlight, Safari, Siri and upcoming ever exciting Apple products serving millions of queries every day with incredible low latencies, drawing every ounce of compute from our hardware. As part of this group, you will get a chance to bring Intelligence to billions of users across the world. You will have an opportunity to make a difference in life of people. You will have a chance to work on optimizing billions of parameter languge and vision and speech models using state of the art technologies and make it run at scale of Apple. Description Work along side Foundation Model Research team to optimize inference for cutting edge model architectures. Work closely with product teams to build Production grade solutions to launch models serving millions of customers in real time. Build tools to understand bottlenecks in Inference for different hardwares and use cases. Mentor and guide engineers in the organization. Minimum Qualifications 5+ years of experience leading and driving complex, ambiguous projects. Have experience with high throughput services particularly at supercomputing scale. Proficient with running applications on Cloud (AWS / Azure or equivalent) using Kubernetes, Docker etc. Familiar with GPU programming concepts using CUDA. Familiar with one of the popular ML Frameworks like Pytorch, Tensorflow. Preferred Qualifications Proficient in building and maintaining systems written in modern languages (eg: Golang, python) Familiar with fundamental Deep Learning architectures such as Transformers, Encoder/Decoder models. Familiarity with Nvidia TensorRT-LLM, vLLLM, DeepSpeed, Nvidia Triton Server etc. Experience writing custom CUDA kernels using CUDA or OpenAI Triton. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $171,600 and $302,200, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Seattle
Full Stack Software Engineer - Find My Services
Back to search results Full Stack Software Engineer - Find My Services Cupertino, California, United States Software and Services Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200629437-0836 Apple’s Find My team transforms the way people stay connected to what matters most. We’ve built the world’s largest crowdsourced network, helping nearly a billion devices locate each other — even without a network connection. With innovations like Find My over Satellite, we continue to push the boundaries of scale, security, and reliability. Now, we’re looking for passionate talent to help us take this global platform to the next level and power bold new services and solutions. Now we need your help to take this again to the next level, empowering bold roadmaps of services and solutions that harness the power of a secure global worldwide crowd-source network. As a member of our team, your responsibilities will include research and development for enabling new user behavior on various aspects of Find My, making steady improvements along the way. If you see yourself leveraging existing technologies from across Apple, and helping to fill in the gaps with your innovation and creativity, read on! Description We’re looking for people who love to build extraordinary products help us build frameworks used by a multitude of the Apple community. This role requires working closely with multi-functional teams to optimally coordinate the sophisticated interdependencies inherent to our ecosystem. Ensuring quality in every deliverable, creative thinking, strong problem solving, and the ability to collaborate with other multi- functional teams in a dynamic setting are meaningful attributes which will serve you well in this role. Responsibilities Designing, developing, and implementing software solutions, using Java and web frameworks, for high scale Services. Drive architectural improvements, performance optimization, and technical debt reduction for long-term scalability. Collaborate through code reviews, shadowing senior developers, and understanding cross-functional workflows. Take ownership of increasingly complex features, leading debugging efforts and improving internal tools and testing coverage. Partner proactively with Product, QA, and Ops to manage dependencies and ensure high-quality, reliable releases. Triage, investigate, and remediate production and operational issues. Champion process enhancements in CI/CD, testing, and monitoring. Minimum Qualifications BS in Computer Science, Information Technology, or related field, plus 3+ years equivalent work experience Solid software engineering fundamentals — including data structures & algorithms, object-oriented design, and concurrency Experience in building high scale backend distributed systems using public cloud technologies Strong Java expertise - including but not limited to: Core Java, Multithreading, non-blocking IO Experience with modern web technologies like HTML5, CSS, Javascript and its frameworks Excellent analytical and problem solving skills Preferred Qualifications Familiarity using AI for software development and maintenance, developing machine learning systems, ML frameworks, libraries and algorithms is desirable but not required. Familiarity with GitHub, build and deployment tools like Maven, Docker, Spinnaker, Kubernetes Knowledge and experience working with CI/CD tools integration/operations, and full automation testing Excellent written and verbal communication skills Ability to thrive in a multi-functional team on high-profile, critical projects Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Cupertino
Sr. Software Engineer, Siri Speech
Back to search results Sr. Software Engineer, Siri Speech Cupertino, California, United States Software and Services Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200630143-0836 Play a part in the next revolution in human-computer interaction. Contribute to products that are redefining mobile computing, and work with the people who created the intelligent assistant that helps millions of people get things done — just by asking. Join the Siri Speech team at Apple. Siri is powered by state-of-the-art speech recognition technology. This same technology has enabled many other exciting features like Keyboard Dictation, FaceTime Closed Captioning, Voicemail Transcription, and more. The Siri Speech team is looking for an exceptional senior software engineer to take a lead role in creating the next cutting edge features powered by Siri Speech Recognition. Description We are looking for an experienced Software Engineer who is excited by the prospect of working on speech powered products used by millions of users. Our Engineers are creative, inspired, innovative, energetic, self motivated people who love making and shipping products. Are you one of us? You will be responsible for architecting and implementing Speech Recognition software solutions for impactful new customer-facing features on all of Apple’s platforms; iOS, watchOS, macOS, and tvOS. To succeed in this role, you must be a strong collaborator, and a creative problem solver who thrives in a fast-paced environment, working across teams and organizations. Minimum Qualifications 5+ years Swift, Objective-C, or C++ programming experience Strong Software Architecture skills Proven track record of leading software development projects Outstanding communication skills Preferred Qualifications Bachelors degree in Computer Science or other equivalent technical field Background in building applications on constrained hardware systems (limited memory, processing, and power) Experience building well-documented, easy-to-use public APIs Experience integrating speech recognition or other machine learning technologies Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Cupertino
Baseband Hardware Design Engineer
Back to search results Baseband Hardware Design Engineer Sunnyvale, California, United States Hardware Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200630133-3956 We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the kind of environment that you find intriguing, then let's talk. These elements come together to make Apple an amazing environment for motivated people to do the greatest work of their lives. You will become part of a team that sets the standard in cultivating excellence, creativity and innovation. Will you help us design the next generation of revolutionary Apple products? Be a part of a premier design team responsible for the architecture, design, implementation, and integration of the baseband system for all Apple products. The applicant should be familiar with computer system architecture and digital design. The candidate will work proactively with other multi-functional engineering groups. Description This is an EE (a.k.a baseband HW) position in the Hardware Technology group of Apple and it is one of the most diverse roles out there. This team is responsible for the digital and power management domain of all wireless chipset in Apple products from concept to product announcement. This role also requires heavy cross-functional collaboration with other teams (Apple SoC, battery, sensors, iOS, etc) and therefore, you will also maintain a firm grasp of the entire product landscape outside of wireless design. Responsibilities During architectural stage you will work with world-class architects and IC designers on next-gen chipset’s Power/Digital/Clock management. During development, you will drive schematics/layout/bring-up of both development and form factor HW. You will debug HW/SW/Co-existence issue that are often seen only by the scale and volume of an Apple product. You will also have the full weight of the world’s leading contract manufacturer behind you in factory prototype support. Position may require some international travel. Minimum Qualifications BS and 3+ years of relevant industry experience Strong electrical engineering fundamentals Experience with schematic capture, layout design and review Strong problem solving and analytical skills Preferred Qualifications Experience with mobile platform system design, system integration and/or high-volume consumer electronics design Experience with voltage regulators, LDO, switch mode power supplies (SMPS) Experience with high-speed and low-speed digital interfaces, e.g. PCIe, SPMI, I2C, UART etc Bench-level design verification experience with high-speed oscilloscopes Signal/Power integrity simulation experience with Matlab, PowerSI, SIwave, HFSS, etc. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Sunnyvale
Noise & Vibration Engineer
Back to search results Noise & Vibration Engineer Cupertino, California, United States Hardware Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200630055-0836 At Apple, extraordinary ideas have a way of quickly becoming extraordinary products, services and customer experiences. Sound is an essential and compelling facet of the customer experience. Apple has assembled an elite Acoustics team that enables our customers to experience music with delight, communicate with clarity, and enjoy elegant sound throughout our product line. In Apple Acoustics we work with the utmost attention to detail, directly impacting the design of products that millions of people around the world love! Our Noise & Vibration team contributes to hardware design, validation, and troubleshooting to minimize distracting audible noises and optimize their sound quality due to coexistence activities on device. We are a diverse team of acoustics and vibration experts, accomplished listeners, and creative problem solvers. We work daily with multifunctional teams on innovative solutions to complex engineering challenges. We are looking for a Noise & Vibration Engineer to join our team. Could this be you? Description As an Electronic Noise & Vibration engineer you will author SOPs, test plan and specifications. You will quantify noises, facilitate user studies, establish thresholds in lab and factory environments. These will enable you to educate multi-functional teams to implement known standard methodologies and run studies to learn new best practices. The analysis of the validation work that you will lead will help you to better understand root causes of various problems. You will work closely with partner facilities overseas but will need to travel minimally. Minimum Qualifications Though most of our engineers have advanced degrees in Mechanical Engineering, a Bachelors degree is required at a minimum. But if you’ve learned about multi-physics from adjacent fields in Applied Physics, Electrical Engineering or Acoustics Engineering, we still want to hear from you. Experience as a “generalist” in multiple types of engineering work is valuable. Creative problem solver who thrives in a fast-paced multi-tasking environment Preferred Qualifications Knowledge of acoustics and vibration principles and how motion of mechanical systems turns into radiated noise Fundamental knowledge of how voltage potential and current can lead to vibration Basic understanding of RF, thermal, acoustic, magnetics, and mechanical statics and dynamics (preferred if these fundamentals have been applied to acoustic transducers such as MEMs microphones, receivers and micro-speakers) Acoustic and vibration measurement skills with experience making measurements in anechoic/hemi-anechoic chambers Accomplished listener with excellent hearing over the audible frequency range Ability to learn new coding languages and navigate large datasets Useful but not required: history of high-volume consumer electronics, experience with ultra low-noise measurements and a background electrical engineering. Familiarity with sensing technologies and their electrical interfaces such as PDM, differential analog, I2C Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Cupertino
Senior Program Manager, Enterprise Customer Journey Strategy
Back to search results Senior Program Manager, Enterprise Customer Journey Strategy Austin, Texas, United States Support and Service Austin, Texas, United States Sunnyvale, California, United States Work Locations (2) Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200627925-0157 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. AppleCare Digital is responsible for Consumer and Enterprise digital content, web assets, customer tools and apps, communities, analytics, SEO, and more. Within the larger AppleCare Digital organization, our team is responsible for a suite of applications including the Apple Support app on iOS and visionOS, Messages for Business, the digital Interactive Voice Response (IVR) system and more. Description We’re seeking a strategic, user-obsessed problem solver to join our team as a Senior Program Manager supporting our Enterprise clients. In this role, you’ll be a key architect of seamless, intuitive experiences across self-solve, assisted support, and service channels—with a particular focus on integrating Apple's support ecosystem with key enterprise platforms—ensuring every Enterprise employee and admin interaction is effortless, effective, and aligned to Apple’s values. We work cross functionally to design and evolve Enterprise user journeys that span our digital support and repair ecosystem. We connect the dots between front-end UX, backend operations, and behavioral insights to drive improvements that reduce friction and enable smarter, faster resolutions. This role blends customer empathy, journey mapping, and fluency in Enterprise technologies to unlock new opportunities for self-service, intelligent routing, and channel optimization. Our work will directly shape how we employ AI/ML automation to empower both Enterprise clients and Apple agents, delivering measurable impact in satisfaction, containment, and operational efficiency. Responsibilities Bring an end-to-end journey perspective to the design and development of new features and content for both Enterprise Employee and Admin support scenarios. Establish feedback loops so that support insights can be leveraged to improve Apple products and services, improving usability, customer success, and loyalty. Collaborate with AI/ML, product, UX, engineering, and analytics teams to integrate emerging technologies into the customer journey - enhancing digital containment and reducing dependency on live support. Facilitate stakeholders workshops and alignment sessions to create journey improvements and ensure seamless execution across teams. Act as a thought leader and change agent in the transformation of traditional support and service into a modern, proactive, and personalized customer experience. Develop and maintain a deep understanding of enterprise support models, including tiered support structures, SLAs, and escalation paths. Partner with product and engineering teams to ensure that enterprise support requirements are considered in the design and development of Apple products and services. Collaborate with Customer Success Managers to gather insights into enterprise client pain points and technical challenges, and translate these insights into actionable improvements in digital support journeys. Minimum Qualifications Bachelors degree with 8 years applicable work experience 3-5 years of program management experience including program strategy, planning, execution, risk management, and resource allocation, while managing multiple work streams interdependently Understanding of digital support channels and AI-powered support solutions (chatbots, virtual assistants, self service tools, knowledge base articles, predictive routing, etc.) Experience conducting gap analyses across customer experience journeys to identify pain points, drop-offs, and friction Comfortable with tools like Tableau to measure KPI’s (CSAT, customer effort, self service adoption, abandon rate, etc.) Able to lead and partner with product, UX/UI, engineering and other cross functional partners to translate journey insights into digital improvements Experience working with or supporting Enterprise clients, including experience with ServiceNow or other leading ITSM platforms Preferred Qualifications Bachelor’s degree in Business/Strategy, UX Design, or Technology/Data 7+ years of experience in customer experience, digital support, or program management—ideally in a tech or service-oriented environment. Experience with service and repair strategy for Enterprise clients Understanding of agile and design thinking methodologies, service design experience is a plus Understanding of agile and design thinking methodologies Experience working in a SaaS company or supporting SaaS products. Familiarity with industry-standard frameworks for managing It services and support in an enterprise environment Experience with multiple support channels, including phone, chat, email, and self-service portals. Experience with Enterprise support technologies such as remote support tools, third-party system integrations, knowledge management systems, and ticketing systems. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Austin
Senior Program Manager, Enterprise Customer Journey Strategy
Back to search results Senior Program Manager, Enterprise Customer Journey Strategy Sunnyvale, California, United States Support and Service Austin, Texas, United States Sunnyvale, California, United States Work Locations (2) Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200627925-3956 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. AppleCare Digital is responsible for Consumer and Enterprise digital content, web assets, customer tools and apps, communities, analytics, SEO, and more. Within the larger AppleCare Digital organization, our team is responsible for a suite of applications including the Apple Support app on iOS and visionOS, Messages for Business, the digital Interactive Voice Response (IVR) system and more. Description We’re seeking a strategic, user-obsessed problem solver to join our team as a Senior Program Manager supporting our Enterprise clients. In this role, you’ll be a key architect of seamless, intuitive experiences across self-solve, assisted support, and service channels—with a particular focus on integrating Apple's support ecosystem with key enterprise platforms—ensuring every Enterprise employee and admin interaction is effortless, effective, and aligned to Apple’s values. We work cross functionally to design and evolve Enterprise user journeys that span our digital support and repair ecosystem. We connect the dots between front-end UX, backend operations, and behavioral insights to drive improvements that reduce friction and enable smarter, faster resolutions. This role blends customer empathy, journey mapping, and fluency in Enterprise technologies to unlock new opportunities for self-service, intelligent routing, and channel optimization. Our work will directly shape how we employ AI/ML automation to empower both Enterprise clients and Apple agents, delivering measurable impact in satisfaction, containment, and operational efficiency. Responsibilities Bring an end-to-end journey perspective to the design and development of new features and content for both Enterprise Employee and Admin support scenarios. Establish feedback loops so that support insights can be leveraged to improve Apple products and services, improving usability, customer success, and loyalty. Collaborate with AI/ML, product, UX, engineering, and analytics teams to integrate emerging technologies into the customer journey - enhancing digital containment and reducing dependency on live support. Facilitate stakeholders workshops and alignment sessions to create journey improvements and ensure seamless execution across teams. Act as a thought leader and change agent in the transformation of traditional support and service into a modern, proactive, and personalized customer experience. Develop and maintain a deep understanding of enterprise support models, including tiered support structures, SLAs, and escalation paths. Partner with product and engineering teams to ensure that enterprise support requirements are considered in the design and development of Apple products and services. Collaborate with Customer Success Managers to gather insights into enterprise client pain points and technical challenges, and translate these insights into actionable improvements in digital support journeys. Minimum Qualifications Bachelors degree with 8 years applicable work experience 3-5 years of program management experience including program strategy, planning, execution, risk management, and resource allocation, while managing multiple work streams interdependently Understanding of digital support channels and AI-powered support solutions (chatbots, virtual assistants, self service tools, knowledge base articles, predictive routing, etc.) Experience conducting gap analyses across customer experience journeys to identify pain points, drop-offs, and friction Comfortable with tools like Tableau to measure KPI’s (CSAT, customer effort, self service adoption, abandon rate, etc.) Able to lead and partner with product, UX/UI, engineering and other cross functional partners to translate journey insights into digital improvements Experience working with or supporting Enterprise clients, including experience with ServiceNow or other leading ITSM platforms Preferred Qualifications Bachelor’s degree in Business/Strategy, UX Design, or Technology/Data 7+ years of experience in customer experience, digital support, or program management—ideally in a tech or service-oriented environment. Experience with service and repair strategy for Enterprise clients Understanding of agile and design thinking methodologies, service design experience is a plus Understanding of agile and design thinking methodologies Experience working in a SaaS company or supporting SaaS products. Familiarity with industry-standard frameworks for managing It services and support in an enterprise environment Experience with multiple support channels, including phone, chat, email, and self-service portals. Experience with Enterprise support technologies such as remote support tools, third-party system integrations, knowledge management systems, and ticketing systems. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $123,100 and $185,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Sunnyvale
SoC Physical Design Engineer, PnR
Back to search results SoC Physical Design Engineer, PnR Sunnyvale, California, United States Hardware Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200571314-3956 Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hardworking people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product! In this visible role, you will be directly responsible for the physical implementation of design partition(s) (from netlist to tapeout) for a highly complex SOC utilizing innovative process technology. Description • Work with the logic design team to understand partition architecture and drive physical aspects early in the design cycle. • Complete netlist to GDS2 implementation for partition(s) meeting schedule and design goals. • Timing, physical and electrical verification, and driving the signoff closure for the partitions. • Resolve and improve design and flow issues related to physical design, identify potential solutions, and drive execution. • Drive optimization of PnR partitions, to achieve best Power/Performance/Area. Minimum Qualifications Minimum BS and 10+ years of relevant industry experience. Knowledge of partition level P&R implementation including floorplanning, clock and power distribution, timing closure, physical and electrical verification. Knowledge of physical design construction and analysis flows and methodology. Experience with industry standard tools, understanding their capabilities and underlying algorithms. Familiar with typical SOC issues such as multiple voltage and clock domains and mixed signal block integration. Preferred Qualifications MS in Electrical/Electronics/Computer Engineering or related field. Experience with large SOC designs (>20M gates) with frequencies in excess of 1GHZ. Familiar with various process-related design issues including Design for Yield and Manufacturability and multi-vt strategies. From a CAD perspective, experience with floorplanning tools, P&R flows, global timing verification, and physical design verification flows. Ability to adhere to stringent schedule and die size requirements. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Sunnyvale
SoC Physical Design Engineer, PnR
Back to search results SoC Physical Design Engineer, PnR Sunnyvale, California, United States Hardware Submit Resume Summary Posted: Nov 04, 2025 Role Number: 200571326-3956 Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, hardworking people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same passion for innovation that goes into our products also applies to our practices strengthening our commitment to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple product! In this visible role, you will be directly responsible for the physical implementation of design partition(s) (from netlist to tapeout) for a highly complex SOC utilizing innovative process technology. Description • Work with the logic design team to understand partition architecture and drive physical aspects early in the design cycle. • Complete netlist to GDS2 implementation for partition(s) meeting schedule and design goals. • Timing, physical and electrical verification and driving the signoff closure for the partitions. • Resolve and improve design and flow issues related to physical design, identify potential solutions, and drive execution. Minimum Qualifications Minimum BS and 3+ years of relevant industry experience Experience with partition level P&R implementation including floorplanning, clock and power distribution, timing closure, physical and electrical verification. Knowledge of physical design construction and analysis flows and methodology. Experience with industry standard tools, understanding their capabilities and underlying algorithms. Preferred Qualifications Ability to adhere to stringent schedule and die size requirements. Experience with large SOC designs (>20M gates) with frequencies in excess of 1GHZ. Experience with sub 10nm tech nodes. Strong communication skills. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Sunnyvale
Support Experience Contact Center Readiness Project Manager
Back to search results Support Experience Contact Center Readiness Project Manager Austin, Texas, United States Support and Service Austin, Texas, United States Sunnyvale, California, United States Work Locations (2) Submit Resume Summary Posted: Nov 04, 2025 Weekly Hours: 40 Role Number: 200627713-0157 The AppleCare Support Experience Contact Center Readiness team works closely with Support Engineering, Procedures, Training, Support Delivery, and others to ensure that customers are greeted with world class customer support on day one of new product releases, while also working to improve the customer and Advisor experience over time. It is a unique opportunity to deliver fantastic new customer support experiences, while simultaneously representing the organization well beyond the contact center. In this Project Management role you will influence worldwide Apple Support strategy while owning several customer facing initiatives for unreleased product and service initiatives. Description An AppleCare Support Experience Readiness Project Manager is responsible for overseeing cross functional and collaborative readiness activities for disclosed projects tied to our exciting Apple product and service launches and other confidential readiness efforts. The ideal candidate will be curious, have a keen eye for business operations, have a passion for delivering world class customer support, and challenge assumptions while demonstrating a strong work ethic. In addition, the candidate should be able to move efficiently between projects, communicate effectively with a variety of audiences in verbal, written, and presentation forms, and gather and analyze information from a variety of stakeholders to support decisions. Responsibilities Develop readiness plans that include deliverables, timelines, risk management strategies, and resource impacts Consistently provide clear and simple written communication updates that can be tailored for multiple audiences Create and deliver compelling presentations with a clear narrative Work through ambiguity to generate consensus with partner teams Collaborate across organizations to design and implement support strategies for new product and feature launches Leverage reporting and AI-powered tools and techniques to measure successful implementation of contact center support plans for new product introductions Minimum Qualifications Bachelors degree, or equivalent experience, with 5 years of applicable professional experience 3 years of project or program management, preferably in a readiness role Strong knowledge of AppleCare's support processes Contact Center operations and process experience Strong organizational and project management skills Excellent verbal and written communication skills Ability to maintain and develop relationships within cross-functional teams Ability to concurrently manage multiple projects across a wide group of stakeholders High degree of flexibility and ability to react quickly and adapt to shifting priorities Providing consistent well crafted project updates to Sr. Leadership teams Partnering with stakeholders in establishing project scope and timelines and tracking progress against goals Preferred Qualifications Master's degree or MBA is a plus 5 years of project or program management, in a readiness role In-depth knowledge of the product development lifecycle The ability to think strategically and manage multiple complex initiatives simultaneously Drafting and aligning on technical requirement to ensure they address the needs of a broad set of users and customers Excellent leadership skills, with the ability to influence and collaborate across technical and non-technical teams Experience leading design workshops or ideation sessions, bringing cross-functional groups together to identify the best solution Knowledge and experience in an Enterprise or B2B support space Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Submit Resume Back to search results See all roles in Austin
Regional Environmental Health & Safety Manager
Meta is seeking an experienced EHS Manager to lead and manage the implementation and execution of Environmental Health and Safety programs across multiple facilities. This role will ensure regulatory compliance, operational readiness, and continuous improvement in EHS practices. You will manage contractor and vendor managed EHS professionals and collaborate closely with lab and process managers, safety engineers, and other stakeholders to foster atmosphere of safety and environmental stewardship.
AI Research Manager
We are seeking a visionary and experienced technical leader to join our AI research and development teams focused on advancing the next generation of artificial intelligence technologies. This role involves leading multidisciplinary teams to drive innovation in large language models, on-device AI, and/or AI-powered wearable experiences.
Embedded Software Engineering Intern
Reality Labs focuses on delivering Meta's vision through Augmented Reality (AR) and Virtual Reality (VR). The compute performance and power efficiency requirements of Virtual and Augmented Reality require custom silicon. The Silicon team is driving the state of the art forward with breakthrough work in computer vision, machine learning, mixed reality, graphics, displays, sensors, and new ways to map the human body. Our chips will enable AR and VR devices where our real and virtual world will mix and match throughout the day. We believe the only way to achieve our goals is to look at the entire stack, from transistor, through architecture, to firmware, and algorithms. You will be part of the End-to-End (E2E) System and Infrastructure team at Reality Labs Silicon. Your work will focus on building and scaling software infrastructure and automation strategies for product development and validation targeting Meta’s custom-designed System-on-Chips (SoCs) with low-level embedded software. You will be enabling IO Virtualization & abstraction across numerous different pre-silicon platforms and ensure that our internal partners are able to easily leverage different pre-silicon platforms for running their custom embedded workloads. Our internships are twelve (12) to sixteen (16) weeks long.
Software Engineer - Storage (Technical Leadership)
Meta is seeking an experienced Software Engineer to join the Software Engineering (Infrastructure) team. The Software Engineering (Infrastructure) team builds large distributed components that run Facebook. Our code serves millions of requests per second and it does so with sub-second latency and in a fault-tolerant manner. We handle everything from Facebook scale data storage, to synchronization and coordination of large server clusters, to providing a runtime environment for front end Facebook code. We are looking for candidates who share a proven commitment to tackling complexity and building platforms that can scale through multiple orders of magnitude.
Hardware Sustaining Engineering Manager
Meta is seeking an experienced Hardware leader with a background in electrical engineering, product design, and complex system design to lead our HW Sustaining Engineering team. As the head of a multi-disciplinary team of engineers, you will define and implement workflows for developing and supporting the next-generation of custom wearable systems. As an expert in your engineering field, you will supervise the sustaining efforts of our AI glasses, smart cases, and wearable products.